If you have any questions about our products or concerning your order, please email us at email@example.com.
Bones Coffee Company strives to fulfill orders as quickly as possible! Once an order is placed, it can be challenging to make changes. If you wish to request a change to your order, please contact us at firstname.lastname@example.org and clearly state that you need a change in the subject line - for example, put “ORDER CHANGE”, “ADDRESS CHANGE” or “CANCELLATION” in the subject line. We will prioritize these emails so that we can do our best to help you. Once an order is shipped per shipping confirmation, we cannot make any changes.
We are available to respond to emails, in the order in which they are received from Monday-Friday, 9am-5pm EST. If you have an URGENT request, please indicate this in the subject line.